DON'T LET DECLINED CREDIT CARDS STEAL YOUR MONEY
Don't lose members because of declined credit cards.
Stop wasting money on emails and phone calls.
Quit ignoring the problem.
Stop wasting money on emails and phone calls.
Quit ignoring the problem.
SAVE TIME AND MONEY AND TAKE BACK CONTROL OF
YOUR WASH PASS MEMBERSHIPS WITH OPTSPOT
YOUR WASH PASS MEMBERSHIPS WITH OPTSPOT
USE PROPER TOOLSUse OptSpot's text message platform to automate messages then communicate with your customers.
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take back your timeReduce the amount of time your company spends on calling members.
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show me the moneyDon't let the bank keep the money. Use OptSpot's system to collect more money more often and keep your memberships longer.
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Declining and expiring credit cards has become a problem in the car wash membership space. POS companies do not provide a good solution to this growing problem. Although some companies have tried email and even making personal phone calls, the amount of success compared to the amount of time and money spent doesn't always add up. As the amount of memberships increase, the more important it will be to keep your member's credit cards up to date. By keeping them up to date, you'll have happier customers, less churn and more money in your pocket.
You can now work with OptSpot to send text messages to your customers when their credit card has declined or is going to expire soon. Text messages are read 98% of the time, so you know your message is going to get read. Along with the text will be your link (if you have one) to update online as well as their Wash Pass Number to make it easier to update. Even if you don't have the ability to update credit cards online, just communicating with your customers to let them know to update their information is still making a difference. Let OptSpot's proven automated system help you save time, money and resources. It's time to Turn The Churn. |