It's here!! You've talked and we've listened! Your customers no longer need to spend time trying to find that coupon on their mobile phone or 'fat finger' the tablet screen trying to enter their coupon code. They can simply enter their phone number on the tablet and any available coupons associated with their phone number will appear on the tablet screen.
This is going to speed up the line and keep things moving. It's also going to make your customers happy to know they don't have to save their coupon codes on their phones. As most of you know...not every phone receives short-code text messaging, so this will also solve this issue as they don't even need to show you their phone, but again just verify what coupons they have on the tablet.
A couple more tidbits for you. If a customer wants to see what coupons have already been redeemed, they can touch a button for past coupons and they can see what coupon and what date it was redeemed. We've also created a confirmation text message. This means as soon as the coupon is redeemed on the tablet, they will receive a text message confirming they've redeemed their coupon.
Coming soon....the ability for customers to check what coupons are available on their own phone and to redeem coupons by clicking a link on their phone. Very cool stuff...we'll keep you posted on when these features will be available to you and your customers!
You know what happens when you assume...right?
Just because YOU know you offer online ordering, delivery, catering, weekly specials and more, doesn't mean your customers do. Building a text database is there for you to communicate and remind customers of your services. If you haven't touched base with your customers lately and reminded them about your additional services, now would be a great time to do it.
If you need help sending a text blast, just click in the search field on the right hand side of this blog page (or go to the bottom of this page if you're viewing from your mobile phone) and search 'Send a blast', then you can watch a short video to show you how to do it, or just email firstname.lastname@example.org and we'll help you out!